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PRIVACY POLICY
General Privacy Statement
Your privacy is very important to me, and reasonable measures will always be taken to ensure that your privacy remains strictly confidential. This Privacy Policy details the measures that I take to protect your privacy, as well as additional information pertaining to how your private information is handled.
This Website Uses Cookies
'‘Cookies’ are a specialized type of computer script-program, designed to collect and store information related to your visits to this website.
Cookies from this website may collect the information you provide through contact forms and booking registration, as well as collecting general data provided by your ISP.
This website does not use cookies to store your payment information, bank cards, or any other form of your personal financial information you might enter when processing your payments for service, or when making donations.
This website does not use cookies to track your personal browsing history, such as where you’ve been, or where you’re going. Furthermore, the cookies utilized in connection with this website may use the data collected for statistical purposes, such as to count how many visitors have come to the site, or how many times you have visited the site.
Your Personal Information Will Not Be Shared With Third Parties
No information that you share with me, directly or indirectly, which, explicitly identifies you or your situation will be shared, marketed, stored in digital or hard physical formats, discussed, transferred, or sold to any third parties without your express permission to do so, except in extreme cases where the law which governs you or myself may require.
Security Measures I Take To Safeguard Your Information
I never store information about you that explicitly identifies you are your information. When I create files or reports related to you, I don’t use your legal name, or any part of your social security or Tax ID number. I store information related to you using pseudo names, and or a combination of numerical values, instead.
Any document that contains information related to you is password protected. Furthermore, the computer and/or server the document is stored on will always be located in a locked, secured, place.
Erased After One Year Of Inactivity
After one year of service inactivity, I will delete all files, reports, and documents that are specifically related to you. Except for receipts, I will discard your service history files.
One year of inactivity constitutes twelve consecutive months, in which you have not had a personal appointment with me, nor have you attended one of my live Soul Feeding Lecture Events during this period.
REFUND POLICY
Service Fees For Rendered Services Are Nonrefundable
Service fees for rendered services are nonrefundable. No service fees will be refunded to you, except in the unlikely event that I have made an error in connection with collecting your payment in connection with services, or if your bank or other financial institution has made an error in processing your payment for services, or if I have not rendered or delivered a service to you within 30 days of payment for the service.
Reconciliation For Missed Or Late Appointments
If you miss your scheduled appointment, then you may reschedule the appointment for a later time, free of charge, subject to availability. Subsequent missed appointments will result in a mandatory GPP of 10 percent of the appointment’s service fee.
If, in the unlikely event that I miss a scheduled appointment with you, then you may reschedule the appointment, free of charge, subject to availability. Subsequent missed appointments on my behalf will entitle you to a 10 percent discount that may be applied to your next scheduled subscription fee.
Late appointments may be rescheduled, free of charge, subject to availability.
Donations Are Nonrefundable
No donations of any amount will be refunded to you.
While I do use private donations to fund numerous charitable ventures, I am not a non-profit organization. Therefore, your generous donations may not be eligible for tax incentives. Please be mindful with your giving.
GENERAL INQUIRY POLICY
General Inquiries
All general inquiries should be made using the Contact Me form on this website. To receive a response to a general inquiry, or to a service related inquiry, please ensure that the inquiry meets this policy’s guidelines. Responses to telephone inquiries are limited to existing clients only, or to people who I personally know.
Unsolicited Media Inquiries Will Be Discarded
All unsolicited sales inquiries will be discarded.
For Existing Clients
Please include your Champ ID when submitting messages using the contact form. Your Champ ID is the phone number associated with your account.
For Prospective Clients – Create An Account First
You must create an account, before I will answer any service related inquiry.
Please create your account first, and then reach out to me via the contact form on the Contact ME page.
Additionally, you may schedule a telephone consultation. Be sure to include your phone number, as well as your first and last name.
SERVICE DELIVERY POLICY
Services Are By Telephone First
My Life Coaching services are strictly available by telephone to new clients, until I’ve had the opportunity to establish a personal relationship with the individual. After we become acquainted and comfortable speaking on the telephone, then the client may request an in-person office visit with me.
Service For Deaf Champions
Deaf Champions , or people with hearing impairments, may receive service via email, providing they submit a verifiable Certificate of Deafness.
In Person Office Visits
In-Person Office visits are exclusively available to existing Champions, in good standing.
Also, no GPP’s should be outstanding.
When the client who meets these conditions is ready to meet in person for an office visit, they should inform me of the desire to meet, and pay the office visit fee, which is an additional charge to the service subscription fee.
CHILD CLIENT POLICY
Services For Children
Children are amongst the most important people in the world, because they will form our future generations to come. That’s why I also provide my elite Life Coaching services to young children, in addition to adults.
Serving Children Under 20 but Over 7
Eligible Child Clients are people under twenty years of age and people over seven years of age.
Child Clients may receive my personal Life Coaching services.
No Child under thirteen years of age will be permitted to attend my Soul Feeding Lecture Events, unless otherwise stated.
No person under seven years of age will be accepted as a Child Client.
English Speech Requirements
Child Clients must be able to speak and understand The English language fluently to receive service, or an English translator must be present.
accompaniment Requirement
Child Clients must be accompanied by their legal guardian or a responsible adult caretaker when receiving my services, via phone or through in person office visits.
Stipulations For Children over 13
no other siblings, or small children, are permitted during service sessions for Child Clients thirteen or older.
Adults Are Responsible For Child Clients
All policies, procedures, and processes related to receipt of services apply to Child Clients, just the same as they apply to adult clients to the extent that the law will allow. The parent and/or legal guardian accepts all service agreements on behalf of the Child Client, and all payment and fees associated with the acceptance of services are the sole responsibility of the child’s parent and/or legal guardian.
No person under eight-teen years of age may initiate services, without the direct assistance of a qualified adult.